Newcomer Journey Discovery

We want to hear about your journey to Canada

PeaceGeeks is a nonprofit whose team are primarily immigrants and newcomers, that develops digital tools for other newcomers to Canada. For an upcoming conference, we are studying newcomer journeys to Canada, seeking to understand the extent to which newcomers know about and choose to access government-funded settlement services, or not. Thank you very much for your time and insights.

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* 1. Are you currently in Canada or planning to come to Canada?

In Canada for more than six months

In Canada for less than six months

Planning to come to Canada within six months

Planning to come to Canada in more than six months

Other (please specify)

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* 2. What are you interested in knowing about before you come to Canada?

How to find a job

How to find accommodation

How to learn or improve my English or French

Which city to live in

Canadian banking and how to set up a bank account

Canadian health care

How to enrol myself or my children in school

About the transportation system in Canada or how to get a drivers license

Other (please specify)

None of the above

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* 3. For the information you are seeking, where have you gone to learn about those aspects of moving to Canada?

	From the Canadian government (e.g. from provincial, local or federal websites)	From a nonprofit organization that serves immigrants and newcomers to Canada	From google or internet searches	From friends and family who live or used to live in Canada	From a Facebook group or other groups on social media
How to find a job	How to find a job From the Canadian government (e.g. from provincial, local or federal websites)	How to find a job From a nonprofit organization that serves immigrants and newcomers to Canada	How to find a job From google or internet searches	How to find a job From friends and family who live or used to live in Canada	How to find a job From a Facebook group or other groups on social media
How to find accommodation	How to find accommodation From the Canadian government (e.g. from provincial, local or federal websites)	How to find accommodation From a nonprofit organization that serves immigrants and newcomers to Canada	How to find accommodation From google or internet searches	How to find accommodation From friends and family who live or used to live in Canada	How to find accommodation From a Facebook group or other groups on social media
How to learn or improve my English or French	How to learn or improve my English or French From the Canadian government (e.g. from provincial, local or federal websites)	How to learn or improve my English or French From a nonprofit organization that serves immigrants and newcomers to Canada	How to learn or improve my English or French From google or internet searches	How to learn or improve my English or French From friends and family who live or used to live in Canada	How to learn or improve my English or French From a Facebook group or other groups on social media
Which city to live in	Which city to live in From the Canadian government (e.g. from provincial, local or federal websites)	Which city to live in From a nonprofit organization that serves immigrants and newcomers to Canada	Which city to live in From google or internet searches	Which city to live in From friends and family who live or used to live in Canada	Which city to live in From a Facebook group or other groups on social media
Canadian banking and how to set up a bank account	Canadian banking and how to set up a bank account From the Canadian government (e.g. from provincial, local or federal websites)	Canadian banking and how to set up a bank account From a nonprofit organization that serves immigrants and newcomers to Canada	Canadian banking and how to set up a bank account From google or internet searches	Canadian banking and how to set up a bank account From friends and family who live or used to live in Canada	Canadian banking and how to set up a bank account From a Facebook group or other groups on social media
Canadian health care	Canadian health care From the Canadian government (e.g. from provincial, local or federal websites)	Canadian health care From a nonprofit organization that serves immigrants and newcomers to Canada	Canadian health care From google or internet searches	Canadian health care From friends and family who live or used to live in Canada	Canadian health care From a Facebook group or other groups on social media
How to enrol myself or my children in school	How to enrol myself or my children in school From the Canadian government (e.g. from provincial, local or federal websites)	How to enrol myself or my children in school From a nonprofit organization that serves immigrants and newcomers to Canada	How to enrol myself or my children in school From google or internet searches	How to enrol myself or my children in school From friends and family who live or used to live in Canada	How to enrol myself or my children in school From a Facebook group or other groups on social media
About the transportation system in Canada or how to get a drivers license	About the transportation system in Canada or how to get a drivers license From the Canadian government (e.g. from provincial, local or federal websites)	About the transportation system in Canada or how to get a drivers license From a nonprofit organization that serves immigrants and newcomers to Canada	About the transportation system in Canada or how to get a drivers license From google or internet searches	About the transportation system in Canada or how to get a drivers license From friends and family who live or used to live in Canada	About the transportation system in Canada or how to get a drivers license From a Facebook group or other groups on social media

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* 4. Settlement organizations are nonprofit organizations who provide free, government-funded services like language assessments, housing or employment services to newcomers to Canada. Some examples include, Access Employment, ISS-of-BC, MOSAIC, Immigrant Services Calgary, Manitoba Start, ARAISA

In your journey so far, have you accessed services at a settlement agency?

Yes, I accessed these services:

I did not access services because,

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* 5. If you have not accessed settlement services, why not?

Because I did not know about them

Because the services I want to access are not available near me

I tried to access services, but found I was not eligible

Because I found the information I needed myself, and do not need services from a settlement agency

I had friends and family help me instead

Nonprofit services were unavailable in a language I was comfortable communicating in

I was not able to access services due to long waitlists

I found the services confusing to access

I used a private, paid service (immigration consultant, paid immigration support)

Other (please specify)

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* 6. Is there anything else you can share about why you did or did not use settlement services during your journey to Canada?

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* 7. Optional: We would like to contact a few newcomers to learn more about the services you did or didn't access when you came to Canada. If you would consider participating in a follow-up interview, please leave your email below. If you are contacted, you will receive a $25 gift certificate to participate. Thank you!